Pet Encounter Therapy

Bringing Unconditional Love through Human-
Animal Interaction

The PET program is founded on the belief that animals can have a tremendous impact on the human spirit.


The Helen Woodward Animal Center’s animal-visitation program provides opportunities for people with special needs to experience unconditional love and a variety of physical, psychological and social benefits when interacting with specially trained therapy animals. Lowered blood pressure, increased memory recall, reduction in anxiety are just a few of the benefits that we see along with the simple enjoyment of petting a furry friend.


PET’s primary goal is to reach out to the clients who have the most need for our services. Skilled nursing centers, mental health & rehabilitation facilities, hospitals, memory care residences and child/adolescent facilities with limited or no access to animals are our priority. We also provide many one-time visits to hospice clients, special events and other facilities in need.

PET staff and a remarkable group of dedicated volunteers partner with a variety of  certified therapy animals to provide this service. Dogs, cats, rabbits, and many other species each have a special way of reaching even the most withdrawn of our clients. Regardless of whether the animal lives at the Center or with a volunteer, all of our animals are tested for both health and temperament before joining the program. It is important that the animal not only be safe but also enjoys the interactions as much as our clients.

Meet the PET Animal Team!

Cody

Cody joined the PET program in September of 2010, after being adopted from the Center in 2008. For many years he worked his magic with our younger clients but as he has aged, he has found a deep love for seniors and now loves to charm clients of any age. Cody is our oldest working dog at 16 ½ years and shows us that he still wants to work by eagerly wagging his tail every time his human gets out his stroller and work bandana. Thank you, Cody, for the thousands of hours of unconditional love that you have provided over the last 14+ years!

Lola

Lola joined the PET program in March of 2015 at approximately 2 years old. She quickly fell in love with visiting our senior clients and her size and loving nature makes her the perfect match for anyone that needs a dog to be extra close when reaching over to pet. It doesn’t take long before Lola has gently laid down in their lap to better soak up their undivided attention. Thank you, Lola, for spending the last 10 years as our senior snuggler!

Belle

Belle joined the PET program in April of 2015 at 2 years old. She instantly fell in love with the work and decided that kids, teens and people living with mental health challenges where her specialty. Belle smiles from the moment she arrives until long after the visit has ended and has a way of making each client think that she is there just for them. Thank you, Belle, for happily accepting every hug and pet that has come your way while volunteering in PET!

Hachiko

Amazing Hachiko (nicknamed Cheeto) joined our Pet Encounter Therapy (PET) program in May 2015, and for over 10 years she’s been sharing love and healing with our clients. One of the youngest dogs to join at just 1½ years old, her human helped channel her joyful Golden Retriever energy into a light that brightens every room. Hachiko connects beautifully with all clients, especially those facing cognitive decline or mental health challenges, reminding them to smile and that they matter. Thank you, Hachiko, for sharing your special kind of magic!

Riley

Riley joined the PET program in September of 2023. You can just tell when you look at this beautiful Golden Retriever/Chow blend’s kind eyes that he was born to be a therapy dog. His gentle approach towards every client makes even the most hesitant hand reach out to pet him. And then they can’t stop petting his amazing soft fur as he slowly leans against them to show how much he loves them. Riley is so good at his job that he was recently recruited by the District Attorney’s office to bring comfort and support to witnesses as they deliver difficult testimony in court. Such a good boy!

Cash

Charming Cash joined our PET program in April and has already proven he was born for this work! At just 3½ years old, he has a rare gift for matching his energy to each person he visits—wagging his whole body for teens, lying quietly beside hospice clients, or backing up for wheelchair rump scratches. With his dynamic mother–daughter team bringing him on visits, we’re lucky to get double the Cash each week. Thank you, Cash, for enriching every life you touch!

Dumpling

Dumpling joined our Pet Encounter Therapy (PET) program in December of 2023. She had a rough start in life and was found in a warehouse in Beijing China along with 29 other dogs that desperately needed help. Thankfully a local rescue came to her aid and her now forever person flew all the way to China to adopt her and bring her home. Her family soon realized that her incredible heart and spirit made her the perfect dog to share with people in need of a cute Bulldog’s special kind of love. Now Dumpling has a way of bringing smiles to everyone in the room and as her human dad says “her whole body is a sweet spot for petting”!

Lovie (McLovin)

Lovie joined the PET program in December of 2022. At just five pounds she is the smallest dog in our program which makes her pretty darn perfect for snuggling into our client’s outstretched arms. And trust me that everyone wants to hold her which might overwhelm other dogs but not Lovie! She happily moves from lap to lap and always looks up to her human as if to say “do you see what a good girl I am?” And Lovie lives up to her name because she loves everyone - every age, gender, ability… she is living proof the amazingly beautiful and healing things come in small packages!

Bella

Bella, a stunning Springer Spaniel, joined PET back in October, 2021. She has a number of great loves in her life - her human, looking for lizards, enjoying tasting treats… and traveling all around San Diego in search of legs to lean against so she can look up with those beautiful eyes that say “please pet me!”. And our clients are always happy to oblige because Bella’s soft fur is impossible to not touch and the way she smiles as you pet her makes you feel like she really came just to love you and you are now her favorite person. Thank you Bella for helping people to feel loved, valued and special!

Sammy

Sammy is celebrating his two -year anniversary in the Pet Encounter Therapy (PET) program this month! This wonderful boy is great with any of our clients but really shines when interacting with children/teens and clients dealing with mental health challenges. Sammy eagerly greets everyone that he meets and lets them know how much he loves them by getting as close as he can for pets and then slowly sinking to the ground for belly rubs. Thank you Sammy for helping people to find their smile and for making them feel special and loved!

Daisy

Daisy has been working in as a therapy dog in PET since April of 2019! This beautiful goldendoodle gal (pictured wearing her party hat at a local memory care day center) just turned thirteen last month and is spending her golden years sharing her love with PET clients of every age. Daisy’s gentle approach helps even the most hesitant of participants to feel safe and loved as she stands next to them and waits patiently for any touch that comes her way. Thank you Daisy for being just as beautiful inside as you are outside and for sharing your love with those that need it most!

Jazzy

Jazzy joined PET in January, 2017 at the tender age of 2 ½ years. She was adopted from Helen Woodward at six months old and her human soon realized that Jazzy was too special to keep to herself and had to be shared with people that needed extra love in their lives. Fast forward eight years and Jazzy is still showing a real gift for loving seniors as she rides around in her stroller which just happens to put her at the perfect height to receive extra belly rubs. Thank you Jazzy for finding a way into every clients heart by sharing yours so freely!

Govan

Govan (named after a small parish in Scotland) joined our PET program in April 2024 and proudly became our first German Shorthaired Pointer volunteer! Known for their boundless energy, these dogs aren’t always easy PET candidates—but Govan’s gift is matching his energy to each person he meets. He stands calmly for seniors’ gentle pets, then joyfully wiggles for children’s hugs. Thank you, Govan, for sharing your soft ears and big heart with our clients!

Ruby

Ruby, a beautiful double doodle, joined PET back in March of 2015! She had five great years in our program and was a beloved visitor at a local children’s shelter until Covid hit in 2020. Ruby took a few years off but soon she and her human realized how much they missed the visits and decided to rejoin with a focus on visiting some of our older clients. You can now find sweet Ruby sharing her love and incredibly soft fur with clients that often feel isolated and alone and truly need her special brand of furry healing. Thank you Ruby for so many years of service and for sharing you beauty inside and out with the people who need you the most!

Reef

Reef joined the PET program in December 2022. He was only four years old at the time but quickly showed that he was an “old soul” when it came to visiting our clients. Slow approaches, a gently wagging tail and contentedly waiting for each person to find their right moment to engage are his superpowers. And like any superhero, Reef has a way of rescuing people in their hardest moments by showing them that they are loved. Thank you, Reef, for using your quiet tenderness to help heal everyone around you!

Fina

Fina, the adorable cockapoo, joined the PET program in June of 2023. Her incredibly soft fur, loving heart and amazingly long eyelashes made her an instant hit with everyone that met her and it was easy to see that she had found her purpose. And we cannot think of a better purpose than helping kids and teens to find their smiles and helping people dealing with mental health challenges to find their peace. Fina is pure happiness walking around on four legs and that joy for life is infectious. Thank you Fina for sharing your sparkle!

Toby

Toby joined the PET program in July 2023. At three years old, he had never met a stranger that he didn’t instantly love and could stop traffic with his good looks, so his human knew that he had to become a therapy dog. Toby instantly took to the job and found that while he is happy to visit everyone, he absolutely loves spending time with children, teens and clients that are dealing with mental health challenges. Basically, he is a walking hug machine that wants to get as close as possible to make sure that person knows they are adored. Thank you, Toby, for sharing your special brand of “golden” love!

Your Help Is Needed!

Like the rest of the Center, PET relies on private donations to fund the program. Very little revenue is generated by PET because services are offered free of charge to non-profit facilities and charge only a $30 to $52 fee per visit for other facilities; revenues generated only pay about one-twentieth of the department’s operating budget. Currently, we have a long waiting list of facilities to visit and need additional funding before we can expand our service. In addition to one-time donations, donors also have the opportunity to sponsor a facility, an animal in the program or support the program for an entire year! These sponsor opportunities are also available to corporations looking to make a difference in their community.

All donations are fully tax deductible as permitted by law.

Sponsor a PET Visit

Frequently Asked Questions about PET

The program provides opportunities for people with special needs to experience the benefits of human-animal interaction. Along with being enjoyable for the people we visit, the interactions can also provide stress reduction, relaxation, lowered blood pressure, increased attention span, increased memory recall, and improved self esteem. Benefits for the PET animals include a work schedule of one hour each day with the next day off, the love of hundreds of people and the best care and housing available. Benefits for our volunteers and staff are the satisfaction of truly touching the lives of the people we visit.

We have a large variety of animals — from dogs and cats, to rabbits, guinea pigs, snakes, and birds — working with volunteers in our program. Many of our volunteers use their own animals in our program while others, who may not have an appropriate animal at home, use the small animals housed at the Center for this purpose. Most of these small animals come from backgrounds of neglect or abandonment and are rehabilitated into the program. Only animals that enjoy the work are accepted into our program.

We visit any facility that has a client population that can benefit from animal interactions. Currently, we travel to psychiatric hospitals, skilled nursing centers, memory care residences, emergency children’s shelters, adolescent behavior centers, facilities serving veterans, and hospital sub-acute units.

Start by filling out a Volunteer Application and attend a Volunteer Orientation held here at the Center. After the orientation a PET staff member will contact you to discuss the program and to make sure this is the right match. Next you will attend a training session and then accompany the PET manager on your first few visits. We ask our volunteers to work at least one three-hour shift each week with a 6-month commitment.

We would love to see if your dog would enjoy this type of work! Any type of dog, whether it is purebred or a blend, is welcome. The important thing is that the dog loves people, is neutral with other dogs and small animals, and trained well enough to enjoy and behave in new and strange surroundings. We do like the dogs to be at least 1 – 1/2 years of age and altered. Your dog will also need to be screened by your vet for any health issues as well as to verify current vaccines. If this sounds like a good match for your dog then please contact PET staff to set up a time for an assessment.

If you feel your family member and his/her fellow residents would benefit from our program, please have the activity director of that facility call our Center for further details.
 

THANK YOU!

Special thanks to:

  • Steve and Sharron MacDonald Family Foundation
  • Promises2Kids
  • Charity Fair Horse Show
  • Bell Charitable Foundation

GET IN CONTACT WITH US!

Office Hours:

9am-5pm Tuesday-Thursday-Friday
*Visits scheduled by appointment only. Call or email for more information.

Pet Encounter Therapy Specialist
Robin Cohen

P.O. Box 64, 6523 Helen Woodward Way

Rancho Santa Fe, CA 92067

858-756-4117 ext. 409

Due to Hurricane Hilary, all  departments will be closing at 3pm today.  Stay safe!