Directions
I-5 Northbound (from San Diego, El Cajon)
I-5 Southbound (from Oceanside, Encinitas)
I-15 Southbound (from Temecula,Riverside, Escondido)
I-15 Northbound (From Ted Williams Freeway/Highway 56,Poway, Rancho Bernardo, and Scripps Ranch)
I-5 to Del Mar Heights Rd
Go right (east) at end of ramp
At El Camino Real, turn left
At San Dieguito (about 2 miles) turn right (there is a stop light at this intersection)
Travel about 3 miles and turn left onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
Go right (east) at end of ramp
At El Camino Real, turn left
At San Dieguito (about 2 miles) turn right (there is a stop light at this intersection)
Travel about 3 miles and turn left onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
I-5 Southbound (from Oceanside, Encinitas)
I-5 to Via De La Valle
Turn left at end of ramp
Go to Calzada Del Bosque and turn right
At the end of the road, turn right on Via De Santa Fe
Road follows a 90-degree bend to the left and changes into El Apajo Road
Turn right onto San Dieguito Road
Just past the Fairbanks Village Plaza, turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
Turn left at end of ramp
Go to Calzada Del Bosque and turn right
At the end of the road, turn right on Via De Santa Fe
Road follows a 90-degree bend to the left and changes into El Apajo Road
Turn right onto San Dieguito Road
Just past the Fairbanks Village Plaza, turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
I-15 Southbound (from Temecula,Riverside, Escondido)
I-15 to Valley Parkway exit
Turn west at end of off ramp
Go about 10 miles — the road changes into the Del Dios Hwy
Turn left at 2nd stop sign onto Via De La Valle
Turn left at stop light onto Calzada del Bosque
Follow Calzada del Bosque until it ends
Turn right onto Via de Santa Fe
The road takes a 90-degree bend to the left and changes into El Apajo Road
Turn right onto San Dieguito Road
Just past the Fairbanks Village Plaza turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
Turn west at end of off ramp
Go about 10 miles — the road changes into the Del Dios Hwy
Turn left at 2nd stop sign onto Via De La Valle
Turn left at stop light onto Calzada del Bosque
Follow Calzada del Bosque until it ends
Turn right onto Via de Santa Fe
The road takes a 90-degree bend to the left and changes into El Apajo Road
Turn right onto San Dieguito Road
Just past the Fairbanks Village Plaza turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
I-15 Northbound (From Ted Williams Freeway/Highway 56,Poway, Rancho Bernardo, and Scripps Ranch)
Take Ted Williams Freeway/56 West
Exit at Camino Del Sur
Turn right on Camino Del Sur
Drive 3 miles
Turn left onto San Dieguito Rd. and drive 2.5 miles
Just past the signal light at El Apajo Rd, turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
Exit at Camino Del Sur
Turn right on Camino Del Sur
Drive 3 miles
Turn left onto San Dieguito Rd. and drive 2.5 miles
Just past the signal light at El Apajo Rd, turn right onto Helen Woodward Way (formerly Calle del Nido Road)
Turn left into the first entrance gate.
Frequently Asked Questions
How do I make a reservation?
You can fill out our online booking form to request a kennel, which will be confirmed once you receive a confirmation email from Club Pet. You may make a reservation with a Customer Service Representative by calling (858) 756-4117 Option #2
What do I need to make a reservation?
Club Pet will need a current credit card on file to hold your reservation as well as your contact information and any pertinent information about your pet(s) including their updated vaccinations which must be provided at least two weeks prior to check-in.
What vaccines do you require?
All vaccinations must be given at least 24 hours prior to boarding. First time vaccinations (for puppies and kittens) must be given at least 2 weeks prior to boarding. Vaccinations cannot expire during your pet’s stay.
Dogs – Rabies, DHPP (Distemper) & Bordetella are required. We will accept proof of adequate protective titers in place of vaccines for Rabies and DHPP only. Rabies & DHPP can be either 1 year or 3 year vaccinations; Bordetella is mandatory and must be a 6 month vaccination. In addition, an Age Certificate is required for dogs over a certain age (based on weight), to be renewed annually.
Cats – Rabies, FVRCP & FeLV (Feline Leukemia) are required. We will accept proof of adequate protective titers in place of vaccines. Rabies & FVRCP can be either 1 year or 3 year vaccinations. Indoor cats – must have proof of a negative FeLV test at any point in their lives. If there is proof of a negative test, the FeLV vaccination is not required for indoor cats. If not, the FeLV vaccination is required. Outdoor (or indoor/outdoor) cats – must have a current FeLV vaccination (either 1 year or 3 years). Age Certificate required for cats over 12 years old, to be renewed annually.
Birds & Exotics – Exotic Health Certificate is required and must be renewed annually (prior to boarding). The Exotic Health Certificate is signed by your pet’s veterinarian and states that the bird or exotic pet is free of communicable disease and will be healthy enough to board in a non-medical, non-24 hour facility. It is available for download on the Club Pet website or can be provided to your veterinarian upon request.
Medical Stability Certificate – Pets undergoing treatment for a medical condition must have written veterinary clearance to board in a non-medical, non-24 hour facility. The Medical Stability Certificate must be renewed annually, prior to boarding, or may be required more often, as deemed by Club Pet Management. It is available for download on the Club Pet website or can be provided to your veterinarian upon request.
How do I get my pet’s vaccines, health certificate, and age certificate info to Club Pet?
You or your veterinarian may send information to Club Pet via:
-Fax: (858) 756-4715
-Email: clubpet@animalcenter.org
-Mail: Club Pet Boarding
Helen Woodward Animal Center
P.O. Box 64
Rancho Santa Fe, Ca 92067
Please include your name and reservation date in your correspondence.
Can I take a tour of Club Pet?
We encourage you to stop by for a tour between 12pm- 3pm, seven days a week. No appointment is needed.
What should I bring from home?
While we provide bedding for your pet, you are more than welcome to bring their bed, blanket, and a few toys (no more than 5 please!). If you would like to bring your dogs crate from home, we do accept them in the kennel. If you’d like to bring your own food and treats we will gladly serve those to your pet, but we do offer Blue Buffalo food products for an additional charge. We also offer complimentary Blue Buffalo treats every day.
Will you exercise my pet during their stay?
We do take your pet out for a 10-15 minute potty break morning and evening, but we encourage you to sign your pet up for extra services during their stay.
Will my dog be with other dogs?
All of our dogs are boarded individually unless specified. However if you’d like for your dog to socialize with other dogs, you can sign them up for a Group Play as long as they are spayed or neutered. After a one time Temperament Test, your dog can play with others for up to 2 hours a day on our artificial turf field under the supervision of one of our trained Animal Care Technicians.
Where do you exercise my dog if it’s raining?
Some owners don’t mind having their dogs out in the rain, and for these hearty guys, our staff bundles up and heads outside. For the dog – or owner – who doesn’t see it that way, Club Pet has a large indoor arena for ball playing, tug-of-war, and all kinds of activities.
What do you do if my pet becomes ill?
Each time you check-in, we will confirm how we may reach you directly (or reach your designated emergency contact(s) authorized to make decisions on your behalf while you are away) in the event of an emergency. You will also be required to sign a Treatment Authorization release that allows us to seek emergency care for your pet if you and your emergency contact(s) are unreachable, should a situation occur.
If a problem arises, we will always try to reach you or your emergency contact before taking any action.During normal business hours, we will take your pet to Helen Woodward’s Companion Animal Hospital for emergency treatment.
Do you administer medication?
We do administer oral and topical medications for an additional fee; Club Pet cannot do injection medications. If your pet requires daily injections, Club Pet can still board them, but prior to the arrival day, the owner should contact Helen Woodward’s Companion Animal Hospital at 858-756-4469 to arrange an injection schedule during the pet’s boarding stay.
Will my pet be safe and secure while boarding at Club Pet?
Club Pet is located on the Helen Woodward Animal Center campus, and is patrolled by a professional security force, giving Club Pet 24/7 security. Helen Woodward Animal Center staff are present in the Club Pet building 24 hours per day, 7 days per week, and are available at all times to respond to problems or emergencies. Club Pet itself is not a 24 hour facility, which means we do not have animal care staff working in the boarding kennel late at night while the pets are sleeping.
What if I want my dog groomed during their stay?
Club Pet is proud to partner with Sydnee’s Pet Grooming for onsite professional grooming. You may make an appointment by calling (858) 756-4117 Option #2
Do you offer training?
If you are interested in training classes for your pet or would like more information on “Board and Train” please contact www.SDPetTraining.com or (619) 200-1567.
What is the Club Pet Cancellation Policy?
All Club Pet reservations are subject to our 3 day cancellation policy, including same-day reservations that are canceled. If you cancel your reservation within three days of check-in, you will be charged a cancellation fee.
The cancellation fee is equal to the cost of one night’s boarding for each kennel reserved which is being canceled. A current credit card number and expiration date is required in order to confirm each reservation – this is the card against which the cancellation fee will be charged.
* Please note that during holiday peak periods there is a 7 day cancellation policy.
I’m a first time boarder - what should I expect at the time of check-in?
Arrive anytime after our opening time, but please, no later than 1 hour BEFORE closing time (varies by day – see Club Pet hours. Allow 30 minutes to complete your check-in. If you are arriving after 3:30 pm, we suggest you feed your pet at home, and administer any afternoon medications, before coming to Club Pet.
First time boarders can expedite their check-in process by downloading many of the required forms from our website, and completing them prior to arrival in our lobby. For access to the forms, see the Forms & Policies page of the website. We recommend that you read and complete the following in advance:
-Boarding Contract
-Feeding Schedule
-Belongings List
-Vet Treatment Authorization Form
-Group Play Questionnaire and Consent form (if applicable)
-Medications form (if applicable)
For answers to any of your questions or for assistance, please contact one of our Customer Service Representatives at (858) 756-4117 Option #2.
At check-in, please be prepared to provide information (telephone numbers, e-mail addresses) on how you may be reached in case of emergency, and the name(s) and number(s) of designated emergency contact(s) who may make decisions on your behalf if you are not able to be reached. We will confirm your reservation specifics (planned date of departure, size of kennel) and required vaccinations, as well as age and health certificate information, if appropriate. The Customer Service Representative will also confirm the clinic name and contact information for your pet’s regular veterinarian, so if that information has recently changed, please make sure and bring the most current information with you.
If you are bringing food, medications or supplements for your pet, please be prepared to provide the name and type of the product, strength, proper dose and frequency, and the reason for use, especially if the items are not in the original container. Whenever possible, please bring medications and supplements in their original containers.Please write your pet’s name on all food and medication containers.
You are welcome to bring some of your pet’s personal belongings, such as a bed or favorite toys. Please limit yourself to 5 items, and clearly mark, in indelible ink, the pet’s name and your last name on all items. Please do not bring anything that you consider valuable or irreplaceable.
At check-in, the Customer Service Representative will ask you some questions about your pet’s health, and one of our animal care technicians will do a health inspection and weigh your pet to establish a baseline for the visit.
You can fill out our online booking form to request a kennel, which will be confirmed once you receive a confirmation email from Club Pet. You may make a reservation with a Customer Service Representative by calling (858) 756-4117 Option #2
What do I need to make a reservation?
Club Pet will need a current credit card on file to hold your reservation as well as your contact information and any pertinent information about your pet(s) including their updated vaccinations which must be provided at least two weeks prior to check-in.
What vaccines do you require?
All vaccinations must be given at least 24 hours prior to boarding. First time vaccinations (for puppies and kittens) must be given at least 2 weeks prior to boarding. Vaccinations cannot expire during your pet’s stay.
Dogs – Rabies, DHPP (Distemper) & Bordetella are required. We will accept proof of adequate protective titers in place of vaccines for Rabies and DHPP only. Rabies & DHPP can be either 1 year or 3 year vaccinations; Bordetella is mandatory and must be a 6 month vaccination. In addition, an Age Certificate is required for dogs over a certain age (based on weight), to be renewed annually.
Cats – Rabies, FVRCP & FeLV (Feline Leukemia) are required. We will accept proof of adequate protective titers in place of vaccines. Rabies & FVRCP can be either 1 year or 3 year vaccinations. Indoor cats – must have proof of a negative FeLV test at any point in their lives. If there is proof of a negative test, the FeLV vaccination is not required for indoor cats. If not, the FeLV vaccination is required. Outdoor (or indoor/outdoor) cats – must have a current FeLV vaccination (either 1 year or 3 years). Age Certificate required for cats over 12 years old, to be renewed annually.
Birds & Exotics – Exotic Health Certificate is required and must be renewed annually (prior to boarding). The Exotic Health Certificate is signed by your pet’s veterinarian and states that the bird or exotic pet is free of communicable disease and will be healthy enough to board in a non-medical, non-24 hour facility. It is available for download on the Club Pet website or can be provided to your veterinarian upon request.
Medical Stability Certificate – Pets undergoing treatment for a medical condition must have written veterinary clearance to board in a non-medical, non-24 hour facility. The Medical Stability Certificate must be renewed annually, prior to boarding, or may be required more often, as deemed by Club Pet Management. It is available for download on the Club Pet website or can be provided to your veterinarian upon request.
How do I get my pet’s vaccines, health certificate, and age certificate info to Club Pet?
You or your veterinarian may send information to Club Pet via:
-Fax: (858) 756-4715
-Email: clubpet@animalcenter.org
-Mail: Club Pet Boarding
Helen Woodward Animal Center
P.O. Box 64
Rancho Santa Fe, Ca 92067
Please include your name and reservation date in your correspondence.
Can I take a tour of Club Pet?
We encourage you to stop by for a tour between 12pm- 3pm, seven days a week. No appointment is needed.
What should I bring from home?
While we provide bedding for your pet, you are more than welcome to bring their bed, blanket, and a few toys (no more than 5 please!). If you would like to bring your dogs crate from home, we do accept them in the kennel. If you’d like to bring your own food and treats we will gladly serve those to your pet, but we do offer Blue Buffalo food products for an additional charge. We also offer complimentary Blue Buffalo treats every day.
Will you exercise my pet during their stay?
We do take your pet out for a 10-15 minute potty break morning and evening, but we encourage you to sign your pet up for extra services during their stay.
Will my dog be with other dogs?
All of our dogs are boarded individually unless specified. However if you’d like for your dog to socialize with other dogs, you can sign them up for a Group Play as long as they are spayed or neutered. After a one time Temperament Test, your dog can play with others for up to 2 hours a day on our artificial turf field under the supervision of one of our trained Animal Care Technicians.
Where do you exercise my dog if it’s raining?
Some owners don’t mind having their dogs out in the rain, and for these hearty guys, our staff bundles up and heads outside. For the dog – or owner – who doesn’t see it that way, Club Pet has a large indoor arena for ball playing, tug-of-war, and all kinds of activities.
What do you do if my pet becomes ill?
Each time you check-in, we will confirm how we may reach you directly (or reach your designated emergency contact(s) authorized to make decisions on your behalf while you are away) in the event of an emergency. You will also be required to sign a Treatment Authorization release that allows us to seek emergency care for your pet if you and your emergency contact(s) are unreachable, should a situation occur.
If a problem arises, we will always try to reach you or your emergency contact before taking any action.During normal business hours, we will take your pet to Helen Woodward’s Companion Animal Hospital for emergency treatment.
Do you administer medication?
We do administer oral and topical medications for an additional fee; Club Pet cannot do injection medications. If your pet requires daily injections, Club Pet can still board them, but prior to the arrival day, the owner should contact Helen Woodward’s Companion Animal Hospital at 858-756-4469 to arrange an injection schedule during the pet’s boarding stay.
Will my pet be safe and secure while boarding at Club Pet?
Club Pet is located on the Helen Woodward Animal Center campus, and is patrolled by a professional security force, giving Club Pet 24/7 security. Helen Woodward Animal Center staff are present in the Club Pet building 24 hours per day, 7 days per week, and are available at all times to respond to problems or emergencies. Club Pet itself is not a 24 hour facility, which means we do not have animal care staff working in the boarding kennel late at night while the pets are sleeping.
What if I want my dog groomed during their stay?
Club Pet is proud to partner with Sydnee’s Pet Grooming for onsite professional grooming. You may make an appointment by calling (858) 756-4117 Option #2
Do you offer training?
If you are interested in training classes for your pet or would like more information on “Board and Train” please contact www.SDPetTraining.com or (619) 200-1567.
What is the Club Pet Cancellation Policy?
All Club Pet reservations are subject to our 3 day cancellation policy, including same-day reservations that are canceled. If you cancel your reservation within three days of check-in, you will be charged a cancellation fee.
The cancellation fee is equal to the cost of one night’s boarding for each kennel reserved which is being canceled. A current credit card number and expiration date is required in order to confirm each reservation – this is the card against which the cancellation fee will be charged.
* Please note that during holiday peak periods there is a 7 day cancellation policy.
I’m a first time boarder - what should I expect at the time of check-in?
Arrive anytime after our opening time, but please, no later than 1 hour BEFORE closing time (varies by day – see Club Pet hours. Allow 30 minutes to complete your check-in. If you are arriving after 3:30 pm, we suggest you feed your pet at home, and administer any afternoon medications, before coming to Club Pet.
First time boarders can expedite their check-in process by downloading many of the required forms from our website, and completing them prior to arrival in our lobby. For access to the forms, see the Forms & Policies page of the website. We recommend that you read and complete the following in advance:
-Boarding Contract
-Feeding Schedule
-Belongings List
-Vet Treatment Authorization Form
-Group Play Questionnaire and Consent form (if applicable)
-Medications form (if applicable)
For answers to any of your questions or for assistance, please contact one of our Customer Service Representatives at (858) 756-4117 Option #2.
At check-in, please be prepared to provide information (telephone numbers, e-mail addresses) on how you may be reached in case of emergency, and the name(s) and number(s) of designated emergency contact(s) who may make decisions on your behalf if you are not able to be reached. We will confirm your reservation specifics (planned date of departure, size of kennel) and required vaccinations, as well as age and health certificate information, if appropriate. The Customer Service Representative will also confirm the clinic name and contact information for your pet’s regular veterinarian, so if that information has recently changed, please make sure and bring the most current information with you.
If you are bringing food, medications or supplements for your pet, please be prepared to provide the name and type of the product, strength, proper dose and frequency, and the reason for use, especially if the items are not in the original container. Whenever possible, please bring medications and supplements in their original containers.Please write your pet’s name on all food and medication containers.
You are welcome to bring some of your pet’s personal belongings, such as a bed or favorite toys. Please limit yourself to 5 items, and clearly mark, in indelible ink, the pet’s name and your last name on all items. Please do not bring anything that you consider valuable or irreplaceable.
At check-in, the Customer Service Representative will ask you some questions about your pet’s health, and one of our animal care technicians will do a health inspection and weigh your pet to establish a baseline for the visit.